smievingen ("we", "us", "our") respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our website at smievingen.org or engage our coaching and training services. We process personal data in accordance with India's Digital Personal Data Protection Act, 2023 (the "DPDP Act").
1. Who we are
smievingen is a business training and career coaching provider based in Bengaluru, Karnataka, India. For any privacy matter, you can contact us at info@smievingen.org or by post at Level 9, Vantage Trade Centre, 12 Residency Road, Bengaluru, Karnataka 560025.
2. What data we collect
- Contact details you give us through our enquiry form — your name, email address, and phone number.
- Communication content — messages and information you share when you contact us or take part in coaching.
- Technical data — limited information such as browser type and pages visited, collected to keep the site working.
3. How we use your data
We use your personal data only for specified, lawful purposes, including to:
- respond to your enquiry and arrange a consultation;
- provide and administer the programmes you enroll in;
- send service-related communications you have asked for;
- improve our website and services; and
- meet legal and regulatory obligations.
4. Lawful basis and consent
Where the DPDP Act requires it, we process your personal data on the basis of the consent you provide — for example, when you tick the consent box on our enquiry form. You may withdraw your consent at any time by emailing us; withdrawal does not affect processing carried out before withdrawal.
5. Sharing your data
We do not sell your personal data. We share it only with trusted service providers who help us operate (such as email or scheduling tools), and only to the extent needed, under appropriate confidentiality obligations. We may also disclose data where required by law.
6. Data retention
We keep your personal data only for as long as necessary to fulfil the purposes described above, or as required by applicable law, after which it is securely deleted or anonymised.
7. Your rights
Subject to the DPDP Act, you have the right to:
- access a summary of the personal data we process about you;
- request correction or completion of inaccurate or incomplete data;
- request erasure of your data where it is no longer required;
- withdraw consent; and
- nominate another individual to exercise your rights in the event of death or incapacity.
To exercise any right, email info@smievingen.org. We may need to verify your identity before acting on a request.
8. Grievance redressal
If you have a concern about how we handle your data, please contact our grievance contact at info@smievingen.org. We will acknowledge and respond within the timelines set out under the DPDP Act. If you remain dissatisfied, you may approach the Data Protection Board of India.
9. Security
We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
10. Children's data
Our services are intended for working professionals and not for children. We do not knowingly collect personal data of individuals under 18 without verifiable parental consent.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with a revised "last updated" date.
12. Contact
Questions about this policy? Email info@smievingen.org or call +91 80 6195 4400 (Mon–Fri, 9:00–17:00).